Blackjack is a game where players compete with the dealer to make a hand of cards that total as close to 21 as possible. Each player is dealt two cards, while the casino–the dealer–receives one card face up and another card face down. The cards are ranked from highest to lowest, with a face card worth 10 points, an ace worth 1 point, and a king or queen worth either 11 or 13 points. The objective of the game is to beat the dealer by getting closer to 21 than the dealer, but if your hand is equal to 21, you will win nothing. If you bust, however, you will lose your bet; this is true even if the dealer also busts.
While you cannot change the odds of winning, you can improve your chances by knowing when to hit, stand, double down, or surrender. Basic strategy is a set of rules that determines the best play for any situation, and it is based on millions of hands played. It is important for blackjack dealers to be able to count and do math quickly, both in terms of keeping track of hand scores and paying out bets.
Another key aspect of the job is customer service. Guests often have questions about the game, and the dealer must be able to communicate with them in a clear manner. Using active listening skills can help the dealer maintain attention and understand what the customer is saying. They can also use nonverbal cues to communicate their understanding of the customers’ comments.
Blackjack dealers should have an extensive knowledge of blackjack rules and strategy, as well as how to properly deal the cards. This includes knowing how to pay out winning bets, which should be done as soon as possible to keep the game moving. In addition, they must be able to recognize any foul play or cheating by the players.
A good blackjack dealer must be able to answer any questions that the players may have about the rules of the game, including the rules regarding splitting and double-downing. They must also be able to describe the payouts for different hands and the odds of hitting or losing.
Blackjack is a popular game in casinos, and it can be very rewarding as a career. The hours are flexible, and you can work in a fun environment. Plus, you can travel to different cities and countries to work at the casino, which can be a great experience. You do not need a college degree to become a blackjack dealer, but you should be comfortable on your feet for long periods of time. If you are not, then this job might not be the right choice for you.